VoIP is a business communication technology that uses a broadband connection to make calls instead of traditional landlines. It can be a great option for many businesses.

If you’re considering switching to VoIP, it’s important to choose a provider that offers features that suit your business needs. You want a telephony system that can grow with your company and support its growth.

Cost-effectiveness

VoIP is a cost-effective solution for small business hosted voip, as it saves them money on both hardware and operational costs. This is especially important as BT is phasing out its ISDN business phone lines by 2025.

In addition to saving money, business voip uk vicidial has many features that can boost productivity and enhance communication. For example, call forwarding helps you keep up with calls when one person is busy or unavailable.

Another feature is CLI flexibility, which lets you dial out on a number you choose rather than having to dial out on the same number every time. This is helpful if you have several brands or sub-companies and want to keep them separate.

VoIP also minimises spam calls, which can be annoying and waste time. Some providers even offer advanced call screening capabilities to help you identify and block spam calls before they get through.

Convenience

VoIP provides convenience to business users by allowing them to make calls over the internet. In addition, they can also use softphone applications on their computers or mobile devices to manage their business calls.

VoIP systems are usually simple to set up, so employees can get started within minutes. Some even allow remote workers to make and receive calls from anywhere in the world.

One of the most popular VoIP services in the UK is RingCentral, which has a high reputation for customer service and features. They also offer a free trial, so you can try out their service before signing up for a full contract.

Vonage is another popular choice, offering clear call quality and simple setup. It’s ideal for startups or firms with no major VoIP requirements. They also have a user forum, knowledge base, email, and phone support.

Scalability

With VoIP technology, a business can easily scale up or down the number of phone lines they need without the need for costly hardware investments. It also allows for a greater range of features than you would get from a traditional business telephone system, which can increase your efficiency and help you present a more approachable image to potential customers.

It’s also an ideal solution for working from home or on the go, and can provide access to your business phones anywhere you have an internet connection. This is particularly helpful for taxi operators, which can use it to manage a large number of callers in various locations.

UK businesses can choose from a range of hosted business VoIP providers. Gamma’s Horizon hosted VoIP system is one of the most popular, offering a range of feature-rich options. This is great for smaller companies that want a scalable platform that they can grow with their business.

International reach

Businesses that conduct business in multiple locations need to connect with clients, partners, and suppliers in those areas. Traditionally, they’ve had to open a physical office in those locations or hire remote employees.

Thankfully, advancements in technology have made it possible for businesses of all sizes to communicate with international customers and prospects without breaking the bank. Using VoIP to make international calls is much cheaper than traditional landline services and offers the same quality as a local call.

In addition, VoIP allows you to keep your current number and port it to a new service. This is helpful for small businesses who want to keep their existing business numbers and still be able to reach out to international customers.